Statuspy
Payments

Is Chargebee down right now?

No, it’s up.

Chargebee appears to be up and running normally.

checked responded in 17msHTTP 200

Over the last 7 days, Chargebee has answered our automated checks with 100.00% availability and a typical response time of ~27 ms. According to Chargebee's official status page, the most recent outage began 2026-08-02 06:47 UTC and lasted 3m (severity: degraded). It was reported as "API Service Degradation".

Chargebee manages subscription billing, revenue recognition, and dunning for recurring-revenue businesses. Its failures usually affect billing operations rather than customer-facing checkout, so invoices, renewals, or webhook events are delayed while your application continues serving paying users.

Response time (last 24h)
Last 24hpeak 234 ms
Incident history (last 90 days)
JunJulAug
  • up
  • slow
  • down
  • no reading

13 of the incidents below were reported by Chargebee on days we were not yet monitoring, so the timeline above leaves those days hatched rather than colouring them in.

DateWhat happenedDurationSeverity
API Service DegradationReported by Chargebee3mDegraded
Avalara Service DegradationReported by Chargebee3h 8mDegraded
API Service DegradationReported by Chargebee0sDegraded
Webhook Service DegradationReported by Chargebee0sDegraded
API Service DegradationReported by Chargebee0sDown
Degraded Performance - Chargebee CopilotReported by Chargebee1h 5mDegraded
Email Service DegradationReported by Chargebee2h 57mDown
API Service DegradationReported by Chargebee0sDown
Degraded Performance: Outbound Email NotificationsReported by Chargebee38mDegraded
Intermittent API Failures - EU RegionReported by Chargebee0sDown
API Service DegradationReported by Chargebee0sDown
RevRec Login IssuesReported by Chargebee1h 2mDegraded
Intermittent API Request Timeouts - US RegionReported by Chargebee7h 6mDegraded
Uptime
100.00%
7 days
100.00%
30 days
100.00%
90 days
What to do if Chargebee is down for just you
  • Try a different payment method, since incidents usually hit one card network or local rail rather than all of them.
  • Check whether the failure is at checkout or at settlement, because the two run on separate systems.
  • Look for elevated decline rates in your dashboard rather than outright errors, which is how most payment incidents first appear.
  • Do not retry a charge repeatedly, as duplicate attempts can succeed later and produce double billing.
Frequently asked questions
Is Chargebee down right now?
Chargebee appears to be up and running normally. Last checked 2026-08-05 06:54 UTC (3 minutes ago).
When was Chargebee's last outage?
According to Chargebee's official status page, the most recent outage began 2026-08-02 06:47 UTC and lasted 3m (severity: degraded). It was reported as "API Service Degradation".
What should I do if Chargebee is down for me?
Try a different payment method, since incidents usually hit one card network or local rail rather than all of them. Check whether the failure is at checkout or at settlement, because the two run on separate systems. Look for elevated decline rates in your dashboard rather than outright errors, which is how most payment incidents first appear. Do not retry a charge repeatedly, as duplicate attempts can succeed later and produce double billing.
Chargebee’s official status page

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